Sector / E-commerce & supplements

Marketing for e-commerce brands

The first order is the expensive one. The money is in the second, the third and the tenth. We build the store, the email and the search work that bring people back.

01 / What you need

  • A Shopify store that's fast, clear and easy to buy from
  • Klaviyo flows: welcome, abandoned basket, post-purchase and win-back
  • Subscriptions that are simple to join and simple to manage
  • Product pages written for search and for people
  • Health claims kept within the rules
  • Campaigns planned months ahead, not the night before
  • Reporting that shows what email actually earns

Email does the heavy lifting

For most online brands, email is the channel you own. Welcome flows, post-purchase flows, reminders to reorder, and a steady run of campaigns that sound like you. Built in Klaviyo, measured properly, and tidy enough to hand over.

CurraNZ

CurraNZ make a New Zealand blackcurrant supplement, sold online in several countries. We build their Klaviyo email programme across their stores, a full monthly schedule of campaigns, on a template that keeps the words as live text so they read well on every screen and in every inbox.

We also look after Shopify SEO across their stores and manage subscription changes in Recharge.

Staffordshire Meats

At the other end of the scale, we built a Shopify store for a Staffordshire farm butchery, launched in July 2026. Different product, same job: make buying easy and give people a reason to come back.

Supplements have rules

Supplement marketing sits under strict rules on health claims. We write within them, keep claims to what's permitted, and flag anything that needs a closer look before it goes out.

02 / The work

Done it, for real.

03 / Services that fit

Services that fit

04 / Questions

Fair questions.

Q1Do you work with Shopify and Klaviyo?

Every week. We build and improve Shopify stores, write and build Klaviyo campaigns and flows, and look after subscriptions in Recharge. If you already have an agency for one part, we're happy to work alongside them.

Q2Can you run our monthly email calendar?

Yes. It's a big part of what we do for CurraNZ: plan the month, write and design each email, build it in Klaviyo and send it to you for approval before anything goes out. It fits well in a Growth Retainer, from £2,000 a month.

Q3Can you help with supplement health claims?

We write within the rules on permitted health claims and flag anything that needs checking. On anything borderline your regulatory adviser has the final say, and we work to their notes.

Next step

Got something to make?

Book a 20-minute call

No pitch deck, no sales team. Just Gav or Monika, a cup of tea and an honest answer. Or email newbiz@graftmarketing.co.uk.